Size exchanges

We’re sorry to hear that you ordered the wrong size. Accidents can happen, so we’re glad to offer you a size exchange.

I already returned my product so what’s happened?

If you have returned your product to the return address. We will be notified when it reaches our distributor. Then we will reach out you and we will be happy to reship your order. Also, feel free to notify us ahead of time at zerotooneassistance@gmail.com with the information below (email for size exchanges).

What if I haven’t returned the product?

Please return the product to the return shipping address. Once you have returned your product to the return address. We will be notified when it reaches our distributor. Then we will reach out you and we will be happy to reship your order. Also, feel free to notify us ahead of time at zerotooneassistance@gmail.com with the information below (email for size exchanges).

If you choose not to return the product we will not offer a size exchange.

Email for size exchanges

Please make the subject of the email “Size exchange” and include the following:

• What exact product you ordered

• The size that you ordered

• The size that you would like

• When you returned the product

• Your name and address